At SHUQIANG HU INC. (“we”, “us”, or “our”), we are dedicated to providing you with fast and reliable shipping. Please read our Shipping Policy below to understand our shipping process, costs, and delivery times.
1. Order Processing Time
- All orders are processed within 1-3 business days of receipt. Orders placed on weekends or holidays will be processed the next business day.
- Please ensure that your shipping information is correct to avoid delays in processing your order.
2. Shipping Methods and Carriers
We offer a variety of shipping methods through trusted carriers, including:
- USPS (United States Postal Service)
- FedEx
- UPS
- DHL
- Other carriers may be available depending on your location.
Shipping fees are calculated at checkout based on the shipping method you select and the delivery address provided.
3. Shipping Rates
Shipping rates vary depending on your location and the shipping method chosen. You will be able to view the total shipping cost before completing your order during checkout.
4. Delivery Times
- Standard Shipping: Typically takes 5-7 business days within the United States, depending on the delivery location.
- Expedited Shipping: Typically takes 2-3 business days for faster delivery within the United States.
- International Shipping: Delivery times vary by country but generally take between 7-21 business days, depending on the destination and carrier.
Please note that delivery times are estimates, and shipping delays may occur due to factors beyond our control, such as weather or carrier delays.
5. Shipping Restrictions
- We currently ship to the United States and selected international locations. If we are unable to ship to your country, we will notify you after you place your order.
- Some remote locations may incur additional shipping charges or extended delivery times.
6. Tracking Your Order
Once your order has been shipped, you will receive an email with tracking information. You can track your order on the carrier’s website using the tracking number provided.
7. Customs and Import Duties (International Orders)
For international orders, you may be subject to customs duties, taxes, or import fees, which are determined by your country’s customs office. These fees are the responsibility of the customer, and we encourage you to contact your local customs office for more information before placing an order.
8. Address Issues
Please double-check your shipping address before placing an order. We are not responsible for lost or delayed shipments due to incorrect or incomplete addresses. If you notice an error in your shipping address after placing your order, please contact us as soon as possible, and we will do our best to make changes before your order is shipped.
9. Lost or Damaged Packages
If your package is lost or damaged during transit, please contact the carrier directly using the provided tracking information. We are not responsible for lost or damaged goods once the carrier has taken possession of the package. However, if you experience issues, please reach out to us, and we will assist you in resolving the situation.
10. Contact Us
If you have any questions about shipping, or if you need assistance with your order, feel free to reach out to us at:
Email: service@shuqiang-hu-inc.top